Storware update went wrong

Cristian Eglue

Hi,

Few months ago I've installed Storware on a WMWare host, the actua version is 5.2.0-45, today I had check if there's an update and I've followed this guide:

https://storware.gitbook.io/backup-and-recovery/deployment/endpoints-how-to-install/common-tasks/server-upgrade

But I've some trouble to update:

Activate the web console with: systemctl enable --now cockpit.socket

Last login: Thu Sep 14 11:53:21 2023 from 192.168.192.32
[root@STORWARE ~]# dnf clean all
39 files removed
[root@STORWARE ~]# yum update sbr-endpoints-server
CentOS Stream 8 - AppStream                                                                                                  22 MB/s |  33 MB     00:01
CentOS Stream 8 - BaseOS                                                                                                     52 MB/s |  47 MB     00:00
CentOS Stream 8 - Extras                                                                                                     46 kB/s |  18 kB     00:00
CentOS Stream 8 - Extras common packages                                                                                     26 kB/s | 6.9 kB     00:00
MariaDB                                                                                                                      53 kB/s | 615 kB     00:11
vProtect                                                                                                                    167 kB/s |  24 kB     00:00
Package sbr-endpoints-server available, but not installed.
No match for argument: sbr-endpoints-server
Error: No packages marked for upgrade.
[root@STORWARE ~]# su kodo
su: user kodo does not exist
[root@STORWARE ~]# cd /opt/storware/kodo-server/api-core/bin/
-bash: cd: /opt/storware/kodo-server/api-core/bin/: No such file or directory
[root@STORWARE ~]#

What I'm doing wrong?

Thanks and regards,
Cristian

djaw

@Cristian-Eglue
Could I ask for the result of the cat command from the created repo for the SBR Endpoints product?
Should be located in /etc/yum.repos.d dir

Cristian Eglue

@djaw

Hi Djaw,

Here are:

[root@STORWARE yum.repos.d]# cat vProtect.repo
# Storware Backup & Recovery - Enterprise backup solution for virtual environments repository
[vprotect]
name = vProtect
baseurl = http://repo.storware.eu/storware/5.2.0/el8/
gpgcheck = 0
[root@STORWARE yum.repos.d]# cat MariaDB.repo
# MariaDB 10.6 CentOS repository list - created 2023-02-14 09:39 UTC
# https://mariadb.org/download/
[mariadb]
name = MariaDB
# rpm.mariadb.org is a dynamic mirror if your preferred mirror goes offline. See https://mariadb.org/mirrorbits/ for details.
# baseurl = https://rpm.mariadb.org/10.6/centos/$releasever/$basearch
baseurl = https://ftp.icm.edu.pl/pub/unix/database/mariadb/yum/10.6/centos/$releasever/$basearch
# gpgkey = https://rpm.mariadb.org/RPM-GPG-KEY-MariaDB
gpgkey = https://ftp.icm.edu.pl/pub/unix/database/mariadb/yum/RPM-GPG-KEY-MariaDB
gpgcheck = 1[root@STORWARE yum.repos.d]# pin

There are also the CentOS repos:

CentOS-Stream-AppStream.repo
CentOS-Stream-BaseOS.repo
CentOS-Stream-Debuginfo.repo
CentOS-Stream-Extras-common.repo
CentOS-Stream-Extras.repo
CentOS-Stream-HighAvailability.repo
CentOS-Stream-Media.repo
CentOS-Stream-NFV.repo
CentOS-Stream-PowerTools.repo
CentOS-Stream-RealTime.repo
CentOS-Stream-ResilientStorage.repo
CentOS-Stream-Sources.repo

Please let me know if you need these too.

djaw

@Cristian-Eglue

Hi Cristian,
Repo looks fine

If you want to update the server hosting UI Storware Backup & Recovery, use the yum update vprotect-server command

yum update sbr-endpoints-server refers to the application component used to backup computers in the organization.

Please also remember to update vprotect-node along with server update

Cristian Eglue

@djaw said in Storware update went wrong:

yum update vprotect-server

Hi Djaw

Thank you, I was able to update both with the commands:

yum update vprotect-server
yum update vprotect-node

Thanks and regards,
Cristian

kjones120320

When a Storware update goes wrong, here's how to handle it:

Stay Calm: These issues can be fixed.
Check Logs: Look for error messages in the update logs.
Rollback if Needed: Revert to the previous version if the update caused major problems.
Contact Support: Reach out to Storware support for help.
Verify Compatibility: Ensure the update is compatible with your system.
Backup Data: Securely back up your data before making further changes.
Check Dependencies: Make sure all necessary components are installed and updated.
Consider a Clean Install: Uninstall and reinstall the latest version if problems persist.
Review Documentation: Check Storware’s documentation for any known issues and solutions.