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    Error when adding HyperV host

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    • N
      nagamaheshbabu
      last edited by

      Hi,
      When trying to add HyperV node in Storware Console, we are getting this error. Glad if someone could post the resolution steps.

      Connectivity test task failed: CertificateCacheException: Couldn't download certificates from URL: https://IP Address:50882

      N 1 Reply Last reply Reply Quote 0
      • N
        nagamaheshbabu @nagamaheshbabu
        last edited by nagamaheshbabu

        @nagamaheshbabu Was able to resolve this error, now facing below error.

        javax.net.ssl.SSLPeerUnverifiedException: Hostname not verified:

        N 1 Reply Last reply Reply Quote 0
        • N
          nagamaheshbabu @nagamaheshbabu
          last edited by

          @a-spinek Could you please help in resolving this error.

          j.lindaJ 1 Reply Last reply Reply Quote 0
          • j.lindaJ
            j.linda @nagamaheshbabu
            last edited by

            @nagamaheshbabu please try in the settings of the added Hyper-V move the Trust all certificates slider to on and do inventory sync again.

            003b5237-c190-476f-aa0f-5c0e90c29c60-image.png

            Regards,
            Jaroslaw

            N 1 Reply Last reply Reply Quote 0
            • N
              nagamaheshbabu @j.linda
              last edited by nagamaheshbabu

              @j-linda said in Error when adding HyperV host:

              se try in the settings of the added Hyper-V move the Trust all certificates slider to on and do inventory sync again.

              Hi Now it throws below error:
              ExternalAPIException: Bad Request

              Did connectivity test as well:

              Connectivity test task failed: ExternalAPIException: Failed to test Connectivity for Hyper-V. Bad Request

              Here is the error log

              [2024-09-05 12:22:51.993] WARN [pool-5-thread-10] IVmSource.fetchApiVersion:138
              [6cc46ac3-bd66-4167-93d3-d2db249a3e27] Cannot fetch API version: Bad Request. Skipping.

              [2024-09-05 12:22:52.063] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:603
              [6cc46ac3-bd66-4167-93d3-d2db249a3e27] Sending inventory with type INIT to Server

              [2024-09-05 12:22:52.087] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:607
              [6cc46ac3-bd66-4167-93d3-d2db249a3e27] Finished step: INIT

              [2024-09-05 12:22:52.159] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:603
              [6cc46ac3-bd66-4167-93d3-d2db249a3e27] Sending inventory with type DATACENTERS to Server

              [2024-09-05 12:22:52.199] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:607
              [6cc46ac3-bd66-4167-93d3-d2db249a3e27] Finished step: DATACENTERS

              [2024-09-05 12:22:52.200] INFO [pool-5-thread-10] HypervApi.getCluster:303
              [6cc46ac3-bd66-4167-93d3-d2db249a3e27] Getting cluster information from host: https://192.168.250.53:50882

              [2024-09-05 12:22:52.200] INFO [pool-5-thread-10] HypervRequestSender.refreshAuthTokenIfExpired:70
              [6cc46ac3-bd66-4167-93d3-d2db249a3e27] Auth token expired, calling refresh(): 192.168.250.53

              j.lindaJ 1 Reply Last reply Reply Quote 0
              • j.lindaJ
                j.linda @nagamaheshbabu
                last edited by

                @nagamaheshbabu Which version of Hyper-V Agent did you use?

                Regards,
                Jaroslaw

                N 1 Reply Last reply Reply Quote 0
                • N
                  nagamaheshbabu @j.linda
                  last edited by

                  @j-linda
                  Microsoft Windows Hyper-V Server 2012 R2, 6.3.9600.16384

                  j.lindaJ 1 Reply Last reply Reply Quote 0
                  • j.lindaJ
                    j.linda @nagamaheshbabu
                    last edited by

                    @nagamaheshbabu Here is a link to a documantation where the configuration process with Hyper-V hypervisor is described: https://storware.gitbook.io/backup-and-recovery/protecting-virtual-machines/virtual-machines/microsoft-hyper-v

                    Regards,
                    Jaroslaw

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      nagamaheshbabu @j.linda
                      last edited by

                      @j-linda Installed the hyperV agent of Storware in Base Machine and currently trying to authenticate to Hypervisor from the Storware console and it is throwing the error.

                      Synchronization task failed: ExternalAPIException: Bad Request

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        nagamaheshbabu @nagamaheshbabu
                        last edited by

                        @j-linda @krzysztof-sz can someone revert on this,

                        N 1 Reply Last reply Reply Quote 0
                        • N
                          nagamaheshbabu @nagamaheshbabu
                          last edited by

                          @j-linda @krzysztof-sz attached is the log.

                          [2024-09-23 08:50:08.718] INFO [pool-5-thread-89] InventorySyncTask.initHVSync:306
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Started Inventory Sync Task of Hypervisor: 192.168.250.53

                          [2024-09-23 08:50:08.718] INFO [pool-5-thread-89] HypervApi.getAgentVersion:557
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Getting Agent version

                          [2024-09-23 08:50:08.724] INFO [pool-5-thread-89] HypervRequestSender.refreshAuthTokenIfExpired:70
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Auth token expired, calling refresh(): 192.168.250.53

                          [2024-09-23 08:50:09.742] WARN [pool-5-thread-89] IVmSource.fetchApiVersion:138
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Cannot fetch API version: Bad Request. Skipping.

                          [2024-09-23 08:50:09.805] INFO [pool-5-thread-89] InventorySyncTask.sendInventory:603
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Sending inventory with type INIT to Server

                          [2024-09-23 08:50:09.826] INFO [pool-5-thread-89] InventorySyncTask.sendInventory:607
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Finished step: INIT

                          [2024-09-23 08:50:09.913] INFO [pool-5-thread-89] InventorySyncTask.sendInventory:603
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Sending inventory with type DATACENTERS to Server

                          [2024-09-23 08:50:09.953] INFO [pool-5-thread-89] InventorySyncTask.sendInventory:607
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Finished step: DATACENTERS

                          [2024-09-23 08:50:09.953] INFO [pool-5-thread-89] HypervApi.getCluster:303
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Getting cluster information from host: https://192.168.250.53:50882

                          [2024-09-23 08:50:09.953] INFO [pool-5-thread-89] HypervRequestSender.refreshAuthTokenIfExpired:70
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Auth token expired, calling refresh(): 192.168.250.53

                          [2024-09-23 08:50:10.855] ERROR [pool-5-thread-89] InventorySyncTask.lambda$run$0:118
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Bad Request

                          eu.storware.vprotect.engine.exception.ExternalAPIException: Bad Request
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:134) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.getHypervisorCluster(InventorySyncTask.java:370) ~[engine.jar:?]
                          at java.util.Optional.orElseGet(Optional.java:369) [?:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.getHypervisorClusters(InventorySyncTask.java:363) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.syncAndUpdateProgress(InventorySyncTask.java:256) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.lambda$updateProgress$1(InventorySyncTask.java:251) ~[engine.jar:?]
                          at java.util.stream.ReduceOps$1ReducingSink.accept(ReduceOps.java:80) ~[?:?]
                          at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655) ~[?:?]
                          at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?]
                          at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?]
                          at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?]
                          at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?]
                          at java.util.stream.ReferencePipeline.reduce(ReferencePipeline.java:563) ~[?:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.updateProgress(InventorySyncTask.java:251) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.syncHypervisor(InventorySyncTask.java:198) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.run(InventorySyncTask.java:105) [engine.jar:?]
                          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
                          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
                          at java.lang.Thread.run(Thread.java:829) [?:?]
                          Caused by: eu.storware.vprotect.engine.exception.ExternalAPIException: Bad Request
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.send(HypervRequestSender.java:50) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervApi.getCluster(HypervApi.java:304) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:124) ~[engine.jar:?]
                          ... 18 more
                          Caused by: eu.storware.vprotect.engine.exception.ExternalAPIException: Bad Request
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.getAuthenticationToken(HypervRequestSender.java:128) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.refreshAuthTokenIfExpired(HypervRequestSender.java:71) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.checkTokenAndCall(HypervRequestSender.java:64) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.send(HypervRequestSender.java:41) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervApi.getCluster(HypervApi.java:304) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:124) ~[engine.jar:?]
                          ... 18 more
                          Caused by: eu.vprotect.hypervclient.ApiException: Bad Request
                          at eu.vprotect.hypervclient.ApiClient.handleResponse(ApiClient.java:926) ~[engine.jar:?]
                          at eu.vprotect.hypervclient.ApiClient.execute(ApiClient.java:842) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.getAuthenticationToken(HypervRequestSender.java:122) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.refreshAuthTokenIfExpired(HypervRequestSender.java:71) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.checkTokenAndCall(HypervRequestSender.java:64) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.send(HypervRequestSender.java:41) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervApi.getCluster(HypervApi.java:304) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:124) ~[engine.jar:?]
                          ... 18 more
                          [2024-09-23 08:50:10.857] ERROR [pool-5-thread-89] ITask.finishTask:48
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Synchronization task failed:

                          eu.storware.vprotect.engine.exception.ExternalAPIException: Bad Request
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:134) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.getHypervisorCluster(InventorySyncTask.java:370) ~[engine.jar:?]
                          at java.util.Optional.orElseGet(Optional.java:369) ~[?:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.getHypervisorClusters(InventorySyncTask.java:363) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.syncAndUpdateProgress(InventorySyncTask.java:256) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.lambda$updateProgress$1(InventorySyncTask.java:251) ~[engine.jar:?]
                          at java.util.stream.ReduceOps$1ReducingSink.accept(ReduceOps.java:80) ~[?:?]
                          at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655) ~[?:?]
                          at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484) ~[?:?]
                          at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474) ~[?:?]
                          at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913) ~[?:?]
                          at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[?:?]
                          at java.util.stream.ReferencePipeline.reduce(ReferencePipeline.java:563) ~[?:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.updateProgress(InventorySyncTask.java:251) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.syncHypervisor(InventorySyncTask.java:198) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.task.InventorySyncTask.run(InventorySyncTask.java:105) [engine.jar:?]
                          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
                          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
                          at java.lang.Thread.run(Thread.java:829) [?:?]
                          Caused by: eu.storware.vprotect.engine.exception.ExternalAPIException: Bad Request
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.send(HypervRequestSender.java:50) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervApi.getCluster(HypervApi.java:304) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:124) ~[engine.jar:?]
                          ... 18 more
                          Caused by: eu.storware.vprotect.engine.exception.ExternalAPIException: Bad Request
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.getAuthenticationToken(HypervRequestSender.java:128) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.refreshAuthTokenIfExpired(HypervRequestSender.java:71) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.checkTokenAndCall(HypervRequestSender.java:64) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.send(HypervRequestSender.java:41) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervApi.getCluster(HypervApi.java:304) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:124) ~[engine.jar:?]
                          ... 18 more
                          Caused by: eu.vprotect.hypervclient.ApiException: Bad Request
                          at eu.vprotect.hypervclient.ApiClient.handleResponse(ApiClient.java:926) ~[engine.jar:?]
                          at eu.vprotect.hypervclient.ApiClient.execute(ApiClient.java:842) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.getAuthenticationToken(HypervRequestSender.java:122) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.refreshAuthTokenIfExpired(HypervRequestSender.java:71) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.checkTokenAndCall(HypervRequestSender.java:64) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervRequestSender.send(HypervRequestSender.java:41) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervApi.getCluster(HypervApi.java:304) ~[engine.jar:?]
                          at eu.storware.vprotect.engine.hypervisor.hyperv.HypervHypervisor.getHvCluster(HypervHypervisor.java:124) ~[engine.jar:?]
                          ... 18 more
                          [2024-09-23 08:50:10.891] INFO [pool-5-thread-89] ITask.lambda$finishTask$2:72
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Finishing d80c9435-2fc4-461b-9f90-e119bc4e7e8f: [Inventory synchronization] from 2024-09-23T08:49:55+02:00 to 2024-09-23T09:49:55+02:00 Task with message "Synchronization task failed: ExternalAPIException: Bad Request"

                          [2024-09-23 08:50:10.989] INFO [pool-5-thread-89] InventorySyncTask.sendInventory:603
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Sending inventory with type FINALIZE to Server

                          [2024-09-23 08:50:11.017] INFO [pool-5-thread-89] InventorySyncTask.sendInventory:607
                          [d80c9435-2fc4-461b-9f90-e119bc4e7e8f] Finished step: FINALIZE

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