Daily report doesn't work (v. 7.1.0-19)
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Hi everyone,
Few days ago I've setup a new Storware server, the goal was to replace a Storware server v 6.2.0, the configuration went smooth and the first backups went fine, the issue I've now is that the daily report doesn't work, I've copied the E-Mail notification tab side by side with the older version, but it doesn't send the report at the expected time.
I've noticed that no matter what time I set on the report, it automatically adds 2 hours to that time, it wouldn't be an issue if the email arrives two hours later, but it doesn't arrive anyway.
The "Send test email" works fine, In the reporting pane if I export the report as an email it works, although this report contains the last 72h and not the last 24h (the time span on the mail says 24h).On the v 6.2 the report worked flawlessly, I've also tried to change the time zone as it wasn't set to our timezone, changed back and forth the 12/24 hour format, but this didn't help, I've also checked the logs under /opt/vprotect/logs/Local-NODE and they do not show any report generation issue.
Any suggestion?
Thanks
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Hi Cristian, before I proceed with some attempts to reproduce the issue: What email providers did you use? Also, is there a chance you could try out a newer Storware version?
Best regards
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Hi,
I'm using our internal SMTP server, it's the same configuration I've used on the old server, and if I try to to send the test mail it works.
This afternoon I'll take a look on the newer version, the commands are these:
- yum -y update vprotect-server
- yum -y update vprotect-node
right?
Cristian
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@Cristian-Eglue Hi, that's correct. Just stop and disable both server and node before you proceed.
Check this page in case of doubts. https://docs.storware.eu/administration/upgrade