Openstack Virtual provider not detected for [HostAndPort(host=xxx.xxx.xxx.xxx, port=5000)] - trust manager doesn't trust certificates
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Openstack is using a self signed SSL certificate , when I try add and run a sync inventory is get this error in the logs
Virtual provider not detected for [HostAndPort(host=192.160.111.xxx port=5000)] - trust manager doesn't trust certificates
I have tried both Trust SSL on and off but no difference.
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Hello,
Can you provide more details? Which version of Software Backup & Recovery do you use? -
I'm using Storware 7.1.0 iso with Red Hat OpenStack Services on OpenShift 18.0 , using ISCSI Pure store for both Block and Object
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@gwagner I guess we'll need to dig deeper. Will you be able to provide more logs in a trace mode?
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sure , how can I do that ?
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@gwagner you should navigate to /opt/vprotect/server/quarkus.properties and edit a line in that file. There should be something such as "quarkus.log.level=INFO" and you should change the INFO value to TRACE and then try to reproduce the error. You'll get much more detailed log.
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sorry for the delay ,
It seems to be a SSL issue
[2025-05-06 21:09:36.921] INFO [pool-5-thread-8] OpenStackClientFactory.authenticateScopedToProjectName:193
[49882459-ea7d-4767-8ad8-3e95ce929bc9] Authentication scoped by project name - url: 'https://192.160.111.132:443' | region: 'RegionOne' | domain: 'Default' | project: 'MorpheusTest' | user: 'admin' | execution source: 'DiskAttachmentImportExportStrategy.java#<init>:113'[2025-05-06 21:09:36.956] WARN [pool-5-thread-8] CompositeTrustManager.logWarnPrimaryDoesNotTrust:33
[49882459-ea7d-4767-8ad8-3e95ce929bc9] Primary trust manager doesn't trust certificate: Virtual provider not detected for [HostAndPort(host=192.160.111.132, port=443)] - trust manager doesn't trust certificates[2025-05-06 21:09:36.957] ERROR [pool-5-thread-8] InventorySyncTask.lambda$run$0:120
[49882459-ea7d-4767-8ad8-3e95ce929bc9] Certificate validation failed:- Virtual provider not detected for [HostAndPort(host=192.160.111.132, port=443)] - trust manager doesn't trust certificates
org.openstack4j.api.exceptions.ConnectionException: Certificate validation failed:
- Virtual provider not detected for [HostAndPort(host=192.160.111.132, port=443)] - trust manager doesn't trust certificates
at org.openstack4j.connectors.httpclient.HttpExecutorServiceImpl.invoke(HttpExecutorServiceImpl.java:58) ~[engine.jar:?]
at org.openstack4j.connectors.httpclient.HttpExecutorServiceImpl.execute(HttpExecutorServiceImpl.java:32) ~[engine.jar:?]
I am using Trust the certificates option
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You can skip the certificate validation and automatically trust all certificates.
Go to Virtual Environments -> Infrastructure
Click on Hypervisor which certificate you would like to validate
Click Certificates tab
Turn on switch "Trust all certificates"
Confirm your action
From this moment the certifiactes will be not validated.
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@gwagner Hi, so just to make sure: you have the "trust certificates" option enabled and still get these errors?