hi, already on SVPSUPP-2077

Hello @Tommaso

This error indicates insufficient privileges to execute this command. You probably need to use an account with higher privileges.

Hello @hasansa ,

Could you please share your configuration details from Storage > Storage Providers, as well as SBR version? It's best if it would be output of rpm -qa | grep vprotect.

Additionally, you can refer to our Nutanix Files documentation page to make sure newest recommendations are met - https://storware.gitbook.io/backup-and-recovery/protecting-storage-providers/storage-providers/nutanix-files.

Best Regards,
Bart

Hello @jguilford81

Please go to the Virtual Environments -> Virtualization Providers -> click your vCenter -> Certificates tab. Then select "Trust all certificates" and save. Perform inventory synchronization again and check the backup.

Hello @branes

What do your backup retention settings look like? With what parameters is NFS shared? Does the storware node have full access to this NFS resource? You are sure that nothing changed in the DataDomain settings in the meantime?

Hello @kirkscollision

Sorry for the late response time, I hope you are still interested in our solution.

I'm not sure what installation you're asking about. The error occurs while installing our software or XCP? Please provide more information and we will try to help.

Hello @sangram

If you select an interval schedule, the backup will be performed only at selected hours in accordance with the frequency.
For example:
Window start: 6:00AM
Window end: 10:00AM
Frequency: 60min
The backup will be performed at 6,7,8,9,10.

Perhaps the Time type with specific hours when the backup must be performed will be better in your case? You can set specific times when the backup should be performed.