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    Inventory synchronization failed

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    • P
      pradeep
      last edited by

      we are facing an issue with Inventory synchronization Failed with a critical error "Synchronization task failed: ExternalAPIException: Could not locate VM with vProtect node - possible VMs"
      we have the following setup

      vProtect Version 6.0.0-13
      OLVM Version 4.4.10.7-1.0.22.el8

      please help us to resolve this issue.

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      • K
        krzysztof.sz Storware Professional Services
        last edited by

        Hi @pradeep
        Thank you for your ask.

        Could you tell me something about your Infrastructure. Which Strategy Backup do you use? Some of Backup Strategies need to have an node/proxyVM inside OLVM (please look at that Documentation page: https://storware.gitbook.io/backup-and-recovery/protecting-virtual-machines/virtual-machines/oracle-linux-virtualization-manager in example Disk Attachment need an proxyVM)

        Please tell me, did you follow our guide in Documentation? https://storware.gitbook.io/backup-and-recovery/deployment/installation (You could use all in one, where configuration is minimal)

        Regards
        Krzyszof

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