Thank you for your suggestion. I will submit a request to update the documentation accordingly.
Storware Professional Services
Storware Professional Services | Technical Support
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RE: Proxmox only root user worksposted in Virtual Environments
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RE: Proxmox only root user worksposted in Virtual Environments
Hi, Proxmox usually requires the use of a root account (most of the command line tools are currently root only). Therefore, we also recommend using a root account to connect with Storware.
As a workaround, you can try to add this user to the sudo group, but we do not guarantee that all functions will work properly. Such a scenario was never tested and is not supported. -
RE: Feature requests:posted in Comments & Feedback
Hello @jako,
thank you for the great idea! I will put this in our backlog
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RE: Cannot take a backup in Oracle KVM environment - Queued status stuckposted in Virtual Environments
Hello,
I am sorry for late resposne.
Backup typically state in queued state because there are not fulfilled requirements. Could you show Node page from our UI
Regards -
RE: OPEN_DISK_HANDLER. Error codes: 13 after virtual environment updatesposted in Virtual Environments
Hello,
Could you show us more of that log?Which version of ESXi do you have?
Regards
K. Szawara -
RE: Ceph keyring malformed when uploaded via Storware Backup & Recovery UIposted in Storage
@tib_aj Hi, We have our parser, file that you upload in web UI can even be foo.txt, but inside you need to have proper formatting including an EOL mark at the end of the config and keyring (just use enter on the end of the file)
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RE: Incremental option missing in scheduleposted in Applications
Hello @sangram
Yes, this is expected behavior, we can create only full backups of Apps.You can save space on Backup Destination using some of deduplication types (like synthetic BD)
Regards
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RE: Environment setup guidanceposted in Other
Hello @centrisag
I am sorry for late response. I must to ask, do you mean OLVM (Oracle Linux VM, ovirt based hypervisormanager) or OVM (which is older solution from Oracle)? It is important in meaning of choose strategy.
At this moment we do not make another HA feature, then in our documentation, but I think, that we could handle your environment in other way:
- Our software is build in architecture Server+Nodes. You could use many Nodes with own config (for example for Main and External site)
- Server could be in completly another place than worker nodes (for example in another hypervisor)
- You can restore VM from Main to external site only choosing where this vm should be restored (if you have Node configs, we choose based on assinged Node config to hypervisor)
- You can use guide for Disaster Recovery if you want to arise server in another location.
If you need additional information, the best option will be contact with our PreSales Team (presales@storware.eu) where my coworkers could make meeting where they could show you how we handle similar cases.
Regards
Krzysztof Szawara
IT Systems Specialist -
RE: Backup successful but with failed to collect file system information error.posted in Virtual Environments
Hi @hdstart,
I believe you have version 6.2.0 in mind
If yes, please edit/opt/vprotect/vprotect.envfile and uncomment below lines:#LIBGUESTFS_BACKEND="direct" #LIBGUESTFS_BACKEND_SETTINGS="force_tcg"then restart vprotect-node service and rerun the backup.
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RE: Some backups failingposted in Virtual Environments
Hello
It looks that you do not clear certs and not set after that Trust All Certificates
It should be looked like this in tab Certificates:
you also should set same in all hypervisors inside hvm:
After clear certs, and set up TCA please rerun Inventory Sync and run backups.
If you tried it, you could clear all info about HVisors removing them from that tab. Please be careful about that, that you should check that you switched off autoremove non-present vms in Backup Policy:
Regards
