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    Can not backup VM on OpenStack

    Scheduled Pinned Locked Moved Virtual Environments
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    • K Offline
      kienht
      last edited by

      Hi, I have just tried to back up some VM on OpenStack. But it throws an error in the step export data to staging phase. The log is:
      "ExternalAPIException: We currently do not support backup of: (disk type: BLOCK, driver name: qemu, driver type: {raw}). Path to not supported disk: /dev/sdd}"
      Can you guys help me to fix this problem please.

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      • A Offline
        Argus Storware Professional Services
        last edited by

        Hi, For the libvirt strategy only, QCOW2/RAW files or Ceph RBD are supported as the backend.

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        • K Offline
          kienht @Argus
          last edited by kienht

          @Argus I have create a VM in Openstack using Image in qcow2 format. Then in Storware platform, i have sync the openstack successful. I Create a backup SLA which has the backup destination is on my VM which is installed Storware, using Local backup Volume (File System). But when backup it still excute the same error, are the some error have I made?
          I cannot upload image due to image error, so i have upload it in this drive: https://drive.google.com/drive/folders/1DikexaUPBTq-R0QJaWv9U4f7V7BOBkYd?usp=sharing

          Thanks for your support btw!!

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          • A Offline
            Argus Storware Professional Services @kienht
            last edited by

            @kienht Ah, sorry RAW block devices are not supported in the SSH Transfer method. Documentation mentioning only disk image files we will change this for better understanding.

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            • K Offline
              kienht @Argus
              last edited by

              @Argus thanks very much!

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