Error when adding HyperV host

nagamaheshbabu

Hi,
When trying to add HyperV node in Storware Console, we are getting this error. Glad if someone could post the resolution steps.

Connectivity test task failed: CertificateCacheException: Couldn't download certificates from URL: https://IP Address:50882

nagamaheshbabu

@nagamaheshbabu Was able to resolve this error, now facing below error.

javax.net.ssl.SSLPeerUnverifiedException: Hostname not verified:

nagamaheshbabu

@a-spinek Could you please help in resolving this error.

j.linda

@nagamaheshbabu please try in the settings of the added Hyper-V move the Trust all certificates slider to on and do inventory sync again.

nagamaheshbabu

@j-linda said in Error when adding HyperV host:

se try in the settings of the added Hyper-V move the Trust all certificates slider to on and do inventory sync again.

Hi Now it throws below error:
ExternalAPIException: Bad Request

Did connectivity test as well:

Connectivity test task failed: ExternalAPIException: Failed to test Connectivity for Hyper-V. Bad Request

Here is the error log

[2024-09-05 12:22:51.993] WARN [pool-5-thread-10] IVmSource.fetchApiVersion:138
[6cc46ac3-bd66-4167-93d3-d2db249a3e27] Cannot fetch API version: Bad Request. Skipping.

[2024-09-05 12:22:52.063] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:603
[6cc46ac3-bd66-4167-93d3-d2db249a3e27] Sending inventory with type INIT to Server

[2024-09-05 12:22:52.087] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:607
[6cc46ac3-bd66-4167-93d3-d2db249a3e27] Finished step: INIT

[2024-09-05 12:22:52.159] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:603
[6cc46ac3-bd66-4167-93d3-d2db249a3e27] Sending inventory with type DATACENTERS to Server

[2024-09-05 12:22:52.199] INFO [pool-5-thread-10] InventorySyncTask.sendInventory:607
[6cc46ac3-bd66-4167-93d3-d2db249a3e27] Finished step: DATACENTERS

[2024-09-05 12:22:52.200] INFO [pool-5-thread-10] HypervApi.getCluster:303
[6cc46ac3-bd66-4167-93d3-d2db249a3e27] Getting cluster information from host: https://192.168.250.53:50882

[2024-09-05 12:22:52.200] INFO [pool-5-thread-10] HypervRequestSender.refreshAuthTokenIfExpired:70
[6cc46ac3-bd66-4167-93d3-d2db249a3e27] Auth token expired, calling refresh(): 192.168.250.53

j.linda

@nagamaheshbabu Which version of Hyper-V Agent did you use?

nagamaheshbabu

@j-linda
Microsoft Windows Hyper-V Server 2012 R2, 6.3.9600.16384

j.linda

@nagamaheshbabu Here is a link to a documantation where the configuration process with Hyper-V hypervisor is described: https://storware.gitbook.io/backup-and-recovery/protecting-virtual-machines/virtual-machines/microsoft-hyper-v

nagamaheshbabu

@j-linda Installed the hyperV agent of Storware in Base Machine and currently trying to authenticate to Hypervisor from the Storware console and it is throwing the error.

Synchronization task failed: ExternalAPIException: Bad Request