Hi,
Did you select the correct backup destination in your policy?
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RE: Provided node configurations have no access to backup destination
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RE: restore error with cause VMware-service error while operation: OPEN_DISK_HANDLER. Error codes: 13
Could you please confirm which user account is being used to connect to vCenter? Additionally, could you provide the versions of both vCenter and the ESXi hosts?
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RE: restore error with cause VMware-service error while operation: OPEN_DISK_HANDLER. Error codes: 13
Hi,
The error OPEN_DISK_HANDLER. Error code: 13 typically indicates an issue with accessing the disk or file. This is most often related to a network connection problem or a file access/permission error within VMware. Could you please attempt to restore this VM to a different datastore? Additionally, have there been any recent updates to VMware vCenter or the ESXi hosts? -
RE: Proxmox only root user works
Thank you for your suggestion. I will submit a request to update the documentation accordingly.
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RE: Proxmox only root user works
Hi, Proxmox usually requires the use of a root account (most of the command line tools are currently root only). Therefore, we also recommend using a root account to connect with Storware.
As a workaround, you can try to add this user to the sudo group, but we do not guarantee that all functions will work properly. Such a scenario was never tested and is not supported. -
RE: Feature requests:
Hello @jako,
thank you for the great idea! I will put this in our backlog
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RE: Cannot take a backup in Oracle KVM environment - Queued status stuck
Hello,
I am sorry for late resposne.
Backup typically state in queued state because there are not fulfilled requirements. Could you show Node page from our UI
Regards -
RE: OPEN_DISK_HANDLER. Error codes: 13 after virtual environment updates
Hello,
Could you show us more of that log?Which version of ESXi do you have?
Regards
K. Szawara -
RE: Problem Authrizing SharePoint Site
Hello @Tommaso
This error indicates insufficient privileges to execute this command. You probably need to use an account with higher privileges.
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RE: OPEN_DISK_HANDLER Error on Backups for VMWare
Hello @jguilford81
Please go to the Virtual Environments -> Virtualization Providers -> click your vCenter -> Certificates tab. Then select "Trust all certificates" and save. Perform inventory synchronization again and check the backup.
