Hello,
Could you show us more of that log?

Which version of ESXi do you have?

Regards
K. Szawara

Hello @Tommaso

This error indicates insufficient privileges to execute this command. You probably need to use an account with higher privileges.

Hello @jguilford81

Please go to the Virtual Environments -> Virtualization Providers -> click your vCenter -> Certificates tab. Then select "Trust all certificates" and save. Perform inventory synchronization again and check the backup.

Hello @branes

What do your backup retention settings look like? With what parameters is NFS shared? Does the storware node have full access to this NFS resource? You are sure that nothing changed in the DataDomain settings in the meantime?

Hello @kirkscollision

Sorry for the late response time, I hope you are still interested in our solution.

I'm not sure what installation you're asking about. The error occurs while installing our software or XCP? Please provide more information and we will try to help.

Hello @sangram

If you select an interval schedule, the backup will be performed only at selected hours in accordance with the frequency.
For example:
Window start: 6:00AM
Window end: 10:00AM
Frequency: 60min
The backup will be performed at 6,7,8,9,10.

Perhaps the Time type with specific hours when the backup must be performed will be better in your case? You can set specific times when the backup should be performed.

@tib_aj Hi, We have our pa**er, file that you upload in web UI can even be foo.txt, but inside you need to have proper formatting including an EOL mark at the end of the config and keyring (just use enter on the end of the file)

Hello @sangram

Yes, this is expected behavior, we can create only full backups of Apps.You can save space on Backup Destination using some of deduplication types (like synthetic BD)

Regards

Hello @centrisag

I am sorry for late response. I must to ask, do you mean OLVM (Oracle Linux VM, ovirt based hypervisormanager) or OVM (which is older solution from Oracle)? It is important in meaning of choose strategy.

At this moment we do not make another HA feature, then in our documentation, but I think, that we could handle your environment in other way:

• Our software is build in architecture Server+Nodes. You could use many Nodes with own config (for example for Main and External site)
• Server could be in completly another place than worker nodes (for example in another hypervisor)
• You can restore VM from Main to external site only choosing where this vm should be restored (if you have Node configs, we choose based on assinged Node config to hypervisor)
• You can use guide for Disaster Recovery if you want to arise server in another location.

If you need additional information, the best option will be contact with our PreSales Team (presales@storware.eu) where my coworkers could make meeting where they could show you how we handle similar cases.

Regards
Krzysztof Szawara
IT Systems Specialist

Hello @carvalhoiv

Please tell me where is your backup destination located? Is this some local or remote resource? Can you show permissions for /vprotect_data and mounted resources? What is the exact version of vprotect packages? Please send the result of these commands:

rpm -qa | grep vprotect
ls -l /
ls -l /vprotect_data
df -h

Are you able to manually execute this vp_backup_postgresql_remote.sh script? Does the backup of the internal vprotect database work properly?