@carvalhoiv it could also be a network connection problem to oVirt manager or its hosts. To connect, we require two ports open on the firewall: 54322 and 54323. Please make sure that these ports are open on the oVirt manager and its hosts.
Global Moderators
Forum wide moderators
-
RE: Some backups failing
-
RE: Backup only Usage Disk instead of whole Disk
Hi!
I am sorry for delay, but could you tell me more about your environment? Where is server and node (inside/outside VMWare)?
Regards
-
RE: Sharepoint site backup error
You can try jump from version 6.1.0, but in this case I recommend to make backup of database (after stop the server use /opt/vprotect/scripts/backup_db.sh, it will create backup of db in /tmp), After that you could restore it to clean install like in our documentation: Recovery.
Regards
-
RE: Some backups failing
Hi!
Sorry for delay.
This error is mostly depend on connectivity issues. When we receive information from Manager and not correct information from host. The information of file to transfer is first which we check.
It could be affected by SSL chain. When we could communicate by SSL to Manager but not for all hosts.
You can go to setup of Virtual provides, and clear all certs, and switch on "Trust all Certificates" on Manager and each of hosts. Then run Sync and try to backup.
Regards -
RE: Inventory synchronization failed
Hello @ZakariyaKhalaf
Could you show some logs for task? Do you have DNS with resolve of this name?
-
RE: Sharepoint site backup error
Hi!
I am sorry for delay!
To check your issue we need to look deeper. Could you tell me some information about your environment (Do you use All-in-one installation, How many resources do you have for our software).
You also have old, not fully supported version. Version 6.1.0 have many changes in area of M365 backup.
Regards
Krzysztof -
RE: Store task failed: Server has encountered the runtime error (RUNTIME_ERROR)
Hello @user
If you still have this problem, please send us the full DEBUG logs of this operation (server and node logs). If you cannot attach logs to this thread, you can put them somewhere, e.g. OneDrive or similar, and send the link.
Here is the documentation on how to switch logs to debug: Logs in DEBUG
-
RE: Hyper-V appliance
@VP
Please also try to rest**t service, it might help.
systemctl rest**t vprotect-server && systemctl rest**t vprotect-node
Best regards
Jan Leszczyński -
RE: Sharepoint site backup error
Hi @Cristian-Eglue
Please send me full logs so i can investigate it further.
Best regards
Jan Leszczyński -
RE: Hyper-V appliance
Hi @VP
Which version of server are you using?
Best regards
Jan Leszczyński