Storware Backup & Recovery
  • Posts made by andreargamgroup

    • Problem to esport mailbox to pst file

      @a-spinek
      I tried to set a password with letters end numbers (no special characters) because I can't put only letters for the policies restrictions. Nothing it schange.

       Microsoft 365
    • Problem to esport mailbox to pst file

      Hello, I made all passages described in the document and the last command give correctly the remote machine name, but if I try the "Export to pst" I have the same error:

      [2023-12-22 12:56:26.975] ERROR [pool-5-thread-2] ITask.finishTask:47
      [c40307fe-84df-4e2a-b995-ff1a9929594b] Mount task failed:

      eu.storware.vprotect.engine.exception.CmdExecException: Command execution failed: [/bin/sh, -c, source /tmp/vprotect/pst/09314f5c-922c-47d2-a2b4-8f985aa06c0a.sh ; /opt/vprotect/venv/bin/python3 /opt/vprotect/scripts/convert_to_pst.py]
      Return code: 1
      output:
      []
      error:
      [Traceback (most recent call last):
      File "/opt/vprotect/scripts/convert_to_pst.py", line 45, in <module>
      response = session.run_cmd(f"powershell "{script_path} {smb_user} {smb_pw} {local_ip} {smb_share}"")
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/init.py", line 39, in run_cmd
      shell_id = self.protocol.open_shell()
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 166, in open_shell
      res = self.send_message(xmltodict.unpa**e(req))
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 243, in send_message
      resp = self.transport.send_message(message)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/transport.py", line 332, in send_message
      prepared_request = self.session.prepare_request(request)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/sessions.py", line 466, in prepare_request
      hooks=merge_hooks(request.hooks, self.hooks),
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 320, in prepare
      self.prepare_auth(auth, url)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 556, in prepare_auth
      r = auth(self)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 96, in call
      r.headers['Authorization'] = _basic_auth_str(self.username, self.password)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 63, in _basic_auth_str
      password = password.encode('latin1')
      UnicodeEncodeError: 'latin-1' codec can't encode characters in position 7-10: ordinal not in range(256)
      ]
      at eu.storware.vprotect.engine.cmdexecutor.CommandExecutor.exec(CommandExecutor.java:117) ~[engine.jar:?]
      at eu.storware.vprotect.engine.cmdexecutor.CommandExecutor.exec(CommandExecutor.java:91) ~[engine.jar:?]
      at eu.storware.vprotect.engine.cmdexecutor.CommandExecutor.exec(CommandExecutor.java:67) ~[engine.jar:?]
      at eu.storware.vprotect.engine.task.mount.strategy.clouddownloadstrategy.CloudPSTDownloadStrategy.mount(CloudPSTDownloadStrategy.java:76) ~[engine.jar:?]
      at eu.storware.vprotect.engine.task.MountTask.run(MountTask.java:41) [engine.jar:?]
      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
      at java.lang.Thread.run(Thread.java:829) [?:?]
      [2023-12-22 12:56:27.069] INFO [pool-5-thread-2] ITask.lambda$finishTask$2:71
      [c40307fe-84df-4e2a-b995-ff1a9929594b] Finishing c40307fe-84df-4e2a-b995-ff1a9929594b: [Mount] from 2023-12-22T12:55:40+01:00 to 2023-12-22T13:55:40+01:00 Task with message "Mount task failed: CmdExecException: Command execution failed: [/bin/sh, -c, source /tmp/vprotect/pst/09314f5c-922c-47d2-a2b4-8f985aa06c0a.sh ; /opt/vprotect/venv/bin/python3 /opt/vprotect/scripts/convert_to_pst.py]
      Return code: 1
      output:
      []
      error:
      [Traceback (most recent call last):
      File "/opt/vprotect/scripts/convert_to_pst.py", line 45, in <module>
      response = session.run_cmd(f"powershell "{script_path} {smb_user} {smb_pw} {local_ip} {smb_share}"")
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/init.py", line 39, in run_cmd
      shell_id = self.protocol.open_shell()
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 166, in open_shell
      res = self.send_message(xmltodict.unpa**e(req))
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 243, in send_message
      resp = self.transport.send_message(message)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/transport.py", line 332, in send_message
      prepared_request = self.session.prepare_request(request)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/sessions.py", line 466, in prepare_request
      hooks=merge_hooks(request.hooks, self.hooks),
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 320, in prepare
      self.prepare_auth(auth, url)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 556, in prepare_auth
      r = auth(self)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 96, in call
      r.headers['Authorization'] = _basic_auth_str(self.username, self.password)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 63, in _basic_auth_str
      password = password.encode('latin1')
      UnicodeEncodeError: 'latin-1' codec can't encode characters in position 7-10: ordinal not in range(256)
      ]"

       Microsoft 365
    • Ip address duplication

      I resolved this issue with this command:

      ip addr del 10.10.122.13/24 dev enp3s0

       Other
    • Ip address duplication

      After Storware esxi appliance installation, I set up the static ip address via "nmtui" but now the VM haves two ip (one static e one taken from the dhcp)

       Other
    • Problem to esport mailbox to pst file

      @a-spinek
      LANG=en_US.UTF-8
      LC_CTYPE="en_US.UTF-8"
      LC_NUMERIC="en_US.UTF-8"
      LC_TIME="en_US.UTF-8"
      LC_COLLATE="en_US.UTF-8"
      LC_MONETARY="en_US.UTF-8"
      LC_MESSAGES="en_US.UTF-8"
      LC_PAPER="en_US.UTF-8"
      LC_NAME="en_US.UTF-8"
      LC_ADDRESS="en_US.UTF-8"
      LC_TELEPHONE="en_US.UTF-8"
      LC_MEASUREMENT="en_US.UTF-8"
      LC_IDENTIFICATION="en_US.UTF-8"
      LC_ALL=

       Microsoft 365
    • Problem to esport mailbox to pst file

      @a-spinek
      vprotect-server-6.0.0-24.el8.x86_64
      vprotect-node-6.0.0-29.el8.x86_64

       Microsoft 365
    • Problem to esport mailbox to pst file

      Hello everybody, I cannot esport the mailbox to pst file, this is the error log:

      Return code: 1
      output:
      []
      error:
      [Traceback (most recent call last):
      File "/opt/vprotect/scripts/convert_to_pst.py", line 45, in <module>
      response = session.run_cmd(f"powershell "{script_path} {smb_user} {smb_pw} {local_ip} {smb_share}"")
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/init.py", line 39, in run_cmd
      shell_id = self.protocol.open_shell()
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 166, in open_shell
      res = self.send_message(xmltodict.unpa**e(req))
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 243, in send_message
      resp = self.transport.send_message(message)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/transport.py", line 332, in send_message
      prepared_request = self.session.prepare_request(request)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/sessions.py", line 466, in prepare_request
      hooks=merge_hooks(request.hooks, self.hooks),
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 320, in prepare
      self.prepare_auth(auth, url)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 556, in prepare_auth
      r = auth(self)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 96, in call
      r.headers['Authorization'] = _basic_auth_str(self.username, self.password)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 63, in _basic_auth_str
      password = password.encode('latin1')
      UnicodeEncodeError: 'latin-1' codec can't encode characters in position 7-10: ordinal not in range(256)
      ]
      at eu.storware.vprotect.engine.cmdexecutor.CommandExecutor.exec(CommandExecutor.java:117) ~[engine.jar:?]
      at eu.storware.vprotect.engine.cmdexecutor.CommandExecutor.exec(CommandExecutor.java:91) ~[engine.jar:?]
      at eu.storware.vprotect.engine.cmdexecutor.CommandExecutor.exec(CommandExecutor.java:67) ~[engine.jar:?]
      at eu.storware.vprotect.engine.task.mount.strategy.clouddownloadstrategy.CloudPSTDownloadStrategy.mount(CloudPSTDownloadStrategy.java:76) ~[engine.jar:?]
      at eu.storware.vprotect.engine.task.MountTask.run(MountTask.java:41) [engine.jar:?]
      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
      at java.lang.Thread.run(Thread.java:829) [?:?]
      [2023-12-18 10:34:40.703] INFO [pool-5-thread-367] ITask.lambda$finishTask$2:71
      [cd7b9602-9e88-4b15-853d-9f332cf180da] Finishing cd7b9602-9e88-4b15-853d-9f332cf180da: [Mount] from 2023-12-18T10:33:44+01:00 to 2023-12-18T11:33:44+01:00 Task with message "Mount task failed: CmdExecException: Command execution failed: [/bin/sh, -c, source /tmp/vprotect/pst/5b78a4d5-81ef-4026-b9a5-228e76d3566d.sh ; /opt/vprotect/venv/bin/python3 /opt/vprotect/scripts/convert_to_pst.py]
      Return code: 1
      output:
      []
      error:
      [Traceback (most recent call last):
      File "/opt/vprotect/scripts/convert_to_pst.py", line 45, in <module>
      response = session.run_cmd(f"powershell "{script_path} {smb_user} {smb_pw} {local_ip} {smb_share}"")
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/init.py", line 39, in run_cmd
      shell_id = self.protocol.open_shell()
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 166, in open_shell
      res = self.send_message(xmltodict.unpa**e(req))
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/protocol.py", line 243, in send_message
      resp = self.transport.send_message(message)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/winrm/transport.py", line 332, in send_message
      prepared_request = self.session.prepare_request(request)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/sessions.py", line 466, in prepare_request
      hooks=merge_hooks(request.hooks, self.hooks),
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 320, in prepare
      self.prepare_auth(auth, url)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/models.py", line 556, in prepare_auth
      r = auth(self)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 96, in call
      r.headers['Authorization'] = _basic_auth_str(self.username, self.password)
      File "/opt/vprotect/venv/lib64/python3.6/site-packages/requests/auth.py", line 63, in _basic_auth_str
      password = password.encode('latin1')
      UnicodeEncodeError: 'latin-1' codec can't encode characters in position 7-10: ordinal not in range(256)
      ]"

       Microsoft 365