Hi we are not supporting file level restore for XCP we cannot read filesystems in its backup files, it is a technical limitation
You can check what features we support or not for different entities here
Posts made by Argus
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RE: Store task failed: Server has encountered the runtime error (RUNTIME_ERROR)
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RE: Can not backup VM on OpenStack
@kienht Ah, sorry RAW block devices are not supported in the SSH Transfer method. Documentation mentioning only disk image files we will change this for better understanding.
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RE: Direct Backup to S3
@KLM You can delete backups by removing VMs from the list in the Instances tab.
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RE: Direct Backup to S3
@KLM Also if you selected the "backup destination for cloud" lever in the backup destination configuration it would be only visible for cloud instances.
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RE: vMwareStrategyException
@benitowarez We are investigating but it looks like some error on the VMware side, did this error occur for particular VMs or all VMs ?
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RE: Can not backup VM on OpenStack
Hi, For the libvirt strategy only, QCOW2/RAW files or Ceph RBD are supported as the backend.
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RE: Direct Backup to S3
Yes, it is possible, did you choose node configuration for this backup destination? Can you give me your version of SBR?
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RE: Warning: Incremental snapshot is not available
@Cristian-Eglue Yes I can see thank you. So in this configuration, you set 7 days and 14 versions to keep, but your scheduler is configured to make a backup every day. So after a week, you have 7 backups but you also set a time restriction so backups older than 7 days will be marked as expired and removed after the next backup cleanup job so you only get 7 versions, not 14. nevertheless, you should be able to restore from any of those 7 versions.
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RE: vMwareStrategyException
@benitowarez oh so after the update you still get this DISK_HANDLER error?
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RE: vMwareStrategyException
@benitowarez I checked your logs I see you have a version mismatch update vprotect-node package to the latest version and server to we have a new one
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RE: vMwareStrategyException
@Argus Did you only update vprotect-server ?
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RE: vMwareStrategyException
@benitowarez Can we get logs from this one also?
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RE: Connect to OpenNebula
@kutajs Backup method you using require vprotect node proxy VM inside opennebula HV do you have one?
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RE: vMwareStrategyException
@benitowarez I see slightly different error from vmware I will check this with our dev tomorrow
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RE: Warning: Incremental snapshot is not available
@Cristian-Eglue The file appears to be broken
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RE: vMwareStrategyException
@benitowarez Hi, we spoke on the mail, can you give me your vprotect version ? It is possible that this error was already fixed
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RE: Warning: Incremental snapshot is not available
@Cristian-Eglue Hi, you can omit warn messages, but I would like to see your schedulers set in that policy.
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RE: Connect to OpenNebula
@kutajs Hi, can you please try to remove port from your config in sbr? just address http://<ip>
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RE: Issue with setting up Backblaze B2 as a cloud provider destination for backups
@smmj We can try one more thing, can you please send me database of storware app ? Script to dump it to file is located in /opt/vprotect/scripts/backup_db.sh and result file is saved to /tmp
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RE: Issue with setting up Backblaze B2 as a cloud provider destination for backups
@smmj The important one is "Path style access enabled" i checked backblaze connection in our internal lab and all seems to work good. It may be a bug in our software. Since the log is telling us nothing we can try a**lyze your database.