Hi,

this is a known error and the fix is already in the testing phase. I will let you know when it will be available for download.

Hi,

I can't see the images you uploaded. Storware had some issues with duplicated rules. It was already fixed so I would recommend updating to the latest version 6.1.0 (6.0.0 will also be fine).

Hi @hdstart,
I believe you have version 6.2.0 in mind
If yes, please edit /opt/vprotect/vprotect.env file and uncomment below lines:

#LIBGUESTFS_BACKEND="direct"
#LIBGUESTFS_BACKEND_SETTINGS="force_tcg"

then restart vprotect-node service and rerun the backup.

Hi @hdstart,
I believe you have version 6.2.0 in mind
If yes, please edit /opt/vprotect/vprotect.env file and uncomment below lines:

#LIBGUESTFS_BACKEND="direct"
#LIBGUESTFS_BACKEND_SETTINGS="force_tcg"

then restart vprotect-node service and rerun the backup.

Hello @victors,

This new limitation was introduced in the 6.2 version of Storware Backup & Recovery. In this strategy, you can make only full backups of OpenStack instances because every time a snapshot is kept on the VM, the disk type changes to QCOW2.

Incremental backups are only available for CEPH volumes in SSH/libvirt strategy,

https://storware.gitbook.io/backup-and-recovery/changelog

@andreargamgroup I can confirm that the same behavior occurs when you are using a password with UTF-8 characters. I will let you know when the fix for this problem will be ready.

@andreargamgroup Sorry for the late response. This error is thrown from the Python packages.

    if isinstance(username, str):
        username = username.encode('latin1')

    if isinstance(password, str):
        password = password.encode('latin1')

Do you have special characters in the password? If yes, can you try to set a password with only letters and check if this will work as a workaround?

Ah because of the censorship copy this link and change * to s

Can you check if Winrm is configured properly? You can follow suggestions from this KB https://storware.atlassian.net/wiki/spaces/vprotect/pages/2095153400/KB+10085+Export+to+PST+-+how+to+diagnose+winrm+exceptions

Hi Ryder,
Unfortunately, the free version of ESXi is not supported.

And locale?

@andreargamgroup said in Problem to esport mailbox to pst file:

UnicodeEncodeError: 'latin-1' codec can't encode characters in position

Also, post the output of locale command.

Hello,

can you send storware version? Run
rpm -qa | grep vprotect
and post the output.