Posts made by lsroga

@carvalhoiv it could also be a network connection problem to oVirt manager or its hosts. To connect, we require two ports open on the firewall: 54322 and 54323. Please make sure that these ports are open on the oVirt manager and its hosts.

Hello @user

If you still have this problem, please send us the full DEBUG logs of this operation (server and node logs). If you cannot attach logs to this thread, you can put them somewhere, e.g. OneDrive or similar, and send the link.

Here is the documentation on how to switch logs to debug: Logs in DEBUG

@grover I see in the sent logs that you have a CDROM with the centos system image connected to this virtual machine. It's possible that this is the problem. Please disconnect the CDROM drive from the virtual machine, perform inventory synchronization in SBR to be sure and then try to make a backup.

@grover please set the server and node logs to debug mode, backup again and then send me the complete logs from /opt/vprotect/logs. Here are the instructions on how to change to debug mode: DEBUG MODE . If you do not want to send logs here, you can send them to my email: lsroga@storware.eu . Please only let me know in your email that you are from this forum thread.

Hello,

Does this problem still occur?

If so, I suggest updating to our latest version 6.0 which includes some fixes and improvements regarding KVM.

Below is a link to our documentation:

Storware upgrade

Remember to update both server and node. Before updating, make a backup of your database in case of issues after updating.

Hello,

Can you give us information on how you define disks in KVM? Please send a fragment of the disk configuration of an example virtual machine.

@tanawat do you have the same error during backup?
Can you send the log from Node (/opt/vprotect/logs/node_name/vprotect_daemon.log) and from vmware service (/opt/vprotect/logs/vmware/vprotect_vmware.log) ? We need log just after the backup.

@nsniko777 Can you use HTTP only for the test? What port do you have set for the API in OpenNebula? Can you try connecting via HTTPS to the default API port 2633? For example:

https://192.168.1.2:2633

@tanawat Have you tried reboot the entire environment after the update? Is the /opt/vprotect/.vmware/requests folder accessible and has vprotect:vprotect permissions?

Hello!

Good to hear that you like our solution. Of course, we also support the backup of single ESXi instances, without using vSphere. Unfortunately, it's hard to say now why you couldn't save these ESXi settings. If you have this problem again, please send us a screenshot of what it looks like and, preferably, the logs from the /opt/vprotect/logs directory. It's probably just a configuration issue.

Hello,

If you are currently using version 5.1.0, I recommend updating to 5.2.0 first and then to 6.0.0.
The latest packages are available on our public repository: Public repo

Update instructions can be found in our documentation: Upgrade Docs

There were a lot of VMware-related fixes between these versions. If the problem still persists after the update, please let me know.

First, I suggest checking if the vprotect-vmware service is working properly. You can check it like this:

systemctl status vprotect-vmware

You can post the result of this command here.

Also try just to restat it:

systemctl restat vprotect-vmware

If that doesn't help, try to create this path and then rest art service:

mkdir /opt/vprotect/.vmware/requests
systemctl restat vprotect-vmware

Hello,
We need more information:
Is inventory synchronization working properly?
What configuration do you have? Are the server and node on the same machine or do you have a remote node?
What version of vprotect-server and vprotect-node do you have installed? What version of ESXi are you using?
Can you post a screenshot of the entire error?

Hello,

Unfortunately, at the moment it is not possible to backup only organization sites. You can use Auto-assignment to automatically back up new sites, but all sites will be backed up. We are considering changing this in future releases.